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How gelis88 Handles Your Personal Information

This page explains what data we collect when you open an account, use DANA, OVO, or GoPay to fund your wallet, or browse our lobby on mobile.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour right to access or deleteDirect contact for data requests

Explore the Lobby Read FAQ

What We Collect and Why We Use It

gelis88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, phone number and any payment identifiers linked to your DANA, OVO, or GoPay wallet. We use this to process your deposit, verify your withdrawal, and send you account-relevant messages — not marketing you

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didn't ask for. Device data such as your browser type, screen size, and Android or iOS version is collected automatically to keep the mobile experience consistent across sessions. If you close the app mid-session in Bekasi and reopen it later, that session context helps us restore
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your position in the lobby without asking you to log in again. We also collect logs of how you navigate — which sections you open, how long you stay, where you tap. This data is used to fix broken flows and improve load times on mobile
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connections. We do not sell your personal data to third parties. Sharing occurs only where required by applicable local law or with payment processors needed to complete your DANA, OVO, or GoPay transaction. Availability of this service depends on local law and eligible regions. This policy
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applies to all data collected through gelis88 and is subject to the jurisdiction indicated at account registration.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us With a Data or Privacy Request

If you want to access, correct, or delete the personal data we hold on your account — including any wallet references linked to DANA, OVO, or GoPay — you can contact our support team directly. We aim to acknowledge data requests and provide a clear response path. Use any of the channels below to start a privacy conversation with us.

Live Chat Open the chat widget in your account dashboard to submit a privacy or data request directly. Our support team will confirm receipt and outline the next step.

Email Support Send your data access or deletion request to our support email. Include your registered account email so we can locate your record without delay.

Account Settings Some data updates — like changing your linked phone number or wallet reference — can be handled directly inside account settings without needing to contact support.

HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We apply standard encryption to data in transit between your device and our servers — this covers the moment you enter your account credentials and when a DANA, OVO, or GoPay payment confirmation is sent back to your session. Cookies and local storage are used to keep you logged in across return visits on Android or iOS without requiring a fresh OTP each time. We retain your account data for as long as your account remains active, and for a period after closure as required by applicable law. You can request a full export or deletion of your data by contacting support.

Encrypted Transfers

All data moving between your device and our platform is encrypted in transit. This applies to login, OTP verification, and every DANA, OVO, or GoPay wallet confirmation during a session.

Cookie Use

We use session cookies to maintain your login state across the app and browser. You can clear cookies in your browser settings, but doing so will end your active session and require a new OTP login.

Data Retention

Account records are kept for the duration your account is active. After closure, we retain only what applicable local law requires, then delete the rest from active systems.

Who Can Access Your Data

Only authorised internal staff and our payment processors — those handling DANA, OVO, GoPay flows — can access your personal data, and only for the purpose tied to your account activity.

Answers to Your Privacy and Data Questions

These are the questions we hear most often about how we handle account and payment data. If your question isn't covered here, use live chat or email to send us a direct data request.

We collect your name, email, phone number and any wallet identifier you link — such as your DANA, OVO, or GoPay reference. We also log device type and session activity for security and performance.

Yes. Payment references are stored in encrypted form and accessed only by the processors needed to complete your transaction. We do not display or expose full wallet credentials anywhere in your account dashboard.

You can. Contact support via live chat or email with your registered account email address and we will provide details on the export process and the data we currently hold against your profile.

Send a deletion request through live chat or email. We will confirm your identity against the account, then process the request. Some data may be retained for the period required by applicable local law before full deletion.

We share data only with payment processors required to complete DANA, OVO, or GoPay transactions, and where local law requires disclosure. We do not sell your personal data to advertisers or data brokers.

Cookies keep your session active across return visits on mobile and desktop so you don't need a new OTP every time. You can clear them in browser settings, but your active session will end and a fresh login will be required.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPontianak Lucky Slots InfoGelis88 Banking

How gelis88 Handles Your Personal Information

Reach Us With a Data or Privacy Request

Data Handling, Cookies, Security and Retention

Encrypted Transfers

Cookie Use

Data Retention

Who Can Access Your Data

Answers to Your Privacy and Data Questions

01 What personal data does gelis88 collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet information stored securely?

03 Can I request a copy of all the data you hold on my account?

04 How do I ask gelis88 to delete my personal data?

05 Does gelis88 share my data with third parties?

06 Why does gelis88 use cookies and what can I do about them?

Privacy Policy

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